Shipping policy

Shipping Policy

Thank you for shopping with Yard & Vale. We currently ship within the United States.

Order Processing

Orders require processing before shipment. Processing times may vary depending on the product, availability, and fulfillment location.

Once your order has shipped, you will receive tracking information when available.

Estimated Delivery

Estimated delivery times vary by product and destination. Delivery estimates displayed on our website or provided after purchase are estimates and are not guaranteed arrival dates.

Some products may ship separately or from different fulfillment locations. If your order contains multiple products, you may receive more than one package and tracking number.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address or phone number provided during checkout.

Please allow time for the shipping carrier to update tracking information after your order has been shipped.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us immediately at support@yardandvale.com.

We will attempt to update the address when possible, but we cannot guarantee changes after an order has entered processing or shipment.

Yard & Vale is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Delayed, or Missing Packages

Carrier delays may occasionally occur due to weather, holidays, transportation disruptions, high shipping volumes, or other circumstances outside our control.

If tracking shows your package as delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the carrier when appropriate.

If you still need assistance, contact us and we will help review the situation.

Damaged Packages

If your order arrives damaged, please take clear photos of the product, packaging, shipping label, and damage before disposing of any packaging.

Contact us as soon as possible at support@yardandvale.com with your order number and photos.

U.S. Shipping

Yard & Vale currently ships within the United States. Shipping availability may vary for Alaska, Hawaii, U.S. territories, P.O. boxes, and certain oversized products.

Contact

For shipping questions:

Yard & Vale

support@yardandvale.com